Roobet login: username or email, Google, Metamask and 2FA

01Sign-in options

The login window, reached through the Login button in the header, accepts either the username or the email address together with the password. Under the form sit the buttons "Or continue with Google" and Metamask, which authenticate through those services. The site keeps a reCAPTCHA check on its authentication forms.

An account opened through Google or Metamask keeps that method as its sign-in; the Help Center lists articles on changing the username and the email, so both can be edited later through support. The operator does not publish a session length or an automatic logout timer.

The Roobet guide opens with an overview of the catalogue, the cashier, the rewards and the licence; this chapter goes into one part of it in detail.

02How to log in

The steps below follow the window as it appeared on 22 October 2026 on desktop and on the mobile site, where the Login button sits in the header next to Register.

1. Press Login in the header of the casino's home page.
2. Enter the username or the email address in the first field and the password in the second.
3. Press Play Now.
4. Enter the 30-second code from the authenticator app when 2FA is enabled.

Google and Metamask replace steps 2 and 3 with the service's own window. A forgotten password is reset through the Forgot Password? link under the form, which sends a message to the email on the account.

03Two-factor authentication

The Help Center article 2FA Guide recommends Authy and also names Google Authenticator. The feature is switched on in Account Security; once active, every login asks for the current code, and the recovery key shown at setup is the way to disable 2FA if the phone is lost.

1. Install Authy or Google Authenticator on the phone.
2. Open Account Security on the site and move the slider Enable Two-Factor Authentication.
3. Scan the QR code with the app, or type the secret shown next to it.
4. Enter the 30-second code from the app to confirm.
5. Save the recovery key that the site shows; it removes 2FA without the app.

04Forgot Password and lost 2FA

Two recovery paths exist. A forgotten password goes through the Forgot Password? link in the login window and the email on file. A lost authenticator is handled with the recovery key from setup; without the key, the case goes to live support, which may ask for Level 2 documents before restoring access.

• password: Forgot Password? link, then the reset message sent to the account email;
• 2FA: enter the recovery key to switch the feature off, then set it up again on the new device;
• neither key nor app: write to support through the chat or support@roobet.com and expect a document check;
• email change: a Help Center article covers it, and the change runs through support.

The chapter on support lists the 24/7 chat route and the email addresses; the chapter on registration describes the Level 2 documents.

05Chat, rain and tips after login

The site chat has two entry conditions set out in the Help Center article Chat Requirements: two-factor authentication must be on, and the account must have $500 wagered over its lifetime. Chat rains and tips add their own conditions.

Rewards and the Vault open from the same account menu; the chapter on the bonus mechanics gives the claim schedule in UTC.

06Account security facts

The security tools the operator documents are the authenticator 2FA, reCAPTCHA on forms and a vulnerability disclosure programme at bugcrowd.com/roobet-vdp. The Terms add rules that affect access: one account per person, a 6-month inactivity clause and a document request at any time.

• 2FA on login, with a recovery key;
• reCAPTCHA on the registration and login forms;
• bug reports through bugcrowd.com/roobet-vdp;
• an account with no login for 6 months becomes inactive (Terms §7);
• documents can be requested at any time, with withdrawals held until the check (Terms §4.9, §10.5);
• a 24-hour time-out and self-exclusion from 1 day to permanent, described in the chapter on responsible gambling.

07Login problems and fixes

The cases below combine the Help Center guidance with the Terms. Access can also depend on the reader's location under the Terms; the chapter on the licence and legal status explains what §3.5 of the Terms sets out.